Deepa Malik has made us proud by her stupendous win at Rio Paralympics. Yes, everyone right from common people to celebrities, sportsmen and politicians, praised her for her amazing performance. While everyone is having words of praise for her, there is someone who can speak to her in an insulting way too, can you believe it?
After meeting Sachin Tendulkar and Hrithik Roshan in Mumbai, Deepa took a flight to Delhi, but had a very bad experience. We are talking about the air-hostess of Vistara’s 3.35 pm UK 902 flight from Mumbai-Delhi, who used words like ‘Sweetheart chill’ for Deepa Malik; this is quite disrespectful, isn’t it?
Yes, the airhostess used such words for her, when the flight was delayed and Deepa called up her mom to inform her about this.
Deepa complained that the crew had no manners at all, and gave her a very rude treatment. She complained that they handled the wheelchair very poorly too. Usually, wheelchair bound people have to be shifted with care from seat to cabin chair, but the crew of Vistara failed to do so. In response to this, she has submitted a written complaint.
Then the sportsperson went on to say that in spite of informing them about the package containing a fragile electronic item, they ignored it and sent it on the belt, isn’t it quite frustrating?
Deepa Malik left couple of tweets to describe how bad the experience was.
Very poor handling!
https://twitter.com/DeepaAthlete/status/783315791299117060?ref_src=twsrc%5Etfw
Take my written complaints seriously!
https://twitter.com/DeepaAthlete/status/783316112838656000?ref_src=twsrc%5Etfw
However, as soon as she tweeted this, Vistara officials were prompt enough in apologizing. Here’s their written apology;
Our sincere apologies to Ms. Deepa Malik @DeepaAthlete pic.twitter.com/iF2FThkBqs
— Vistara (@airvistara) October 5, 2016
The apology read ”
“Ms Deepa Malik, the Paralympic silver medalist is a national hero and like every countrymen, we are immensely proud of her achievements. We regret that we failed to deliver the standard of service that Vistara pride itself on in this instance. As a team we would like to sincerely apologise to Deepa for her disappointing experience… We are investigating the incident and will take corrective actions as soon as possible. We have got in touch with Deepa and truly grateful for the feedback shared by her. We are investigating the incident thoroughly and will take all necessary corrective actions to ensure something like this never occurs. All 1200 of us in the Vistara family are united in our commitment of ensuring this and to making it up to Deepa.”
Here’s the reply given by Deepa on the apology;
https://twitter.com/DeepaAthlete/status/783700676362764289?ref_src=twsrc%5Etfw
We are sad to see how air-hostesses give such treatments. Strict actions should be taken against them so that they don’t repeat it in future. What do you have to say about this? Do let us know in our comments section below.
